Finding a reliable and user-friendly exchange in the crypto market is important for both experienced traders and newcomers alike. This article explores one of the most promising contenders in the digital asset trading space, the popular cryptocurrency exchange Digital Surge.
To conduct the Digital Surge exchange review article, we delve deep into its features, services, and overall user experience to bring you an all-encompassing review.
Key Takeaways
- Digital Surge is a cryptocurrency exchange that is based in Australia. This exchange offers a variety of features, including spot trading, margin trading, staking, yield farming, and portfolio tracking.
- Users can use Digital Surge personal account to settle bills using Bitcoin.
- The exchange’s trading fees range from 0.1% for maker fees to 0.2% for takers fees, and the deposit and withdrawal fees depend on the platforms used.
- Digital Surge is safe. This exchange is regulated by the Australian Securities and Investments Commission (ASIC). It enforces 2FA, SSL encryption, and cold storage for more security.
Table of Contents
What is Digital Surge Exchange?
Digital Surge is a pioneering Australian cryptocurrency exchange that came into existence in 2017. Unlike traditional exchanges, it is a broker exchange.
In crypto lingo, traditional crypto exchanges are trading platforms that hold customer funds directly on their platform and manage them on the client’s behalf. On the other hand, a broker exchange does not keep customer funds on its platform. Instead, it is an intermediary or middleman between customers and other exchanges.
As a broker cryptocurrency trading site, this platform executes the trade on behalf of the customer by accessing liquidity from other exchanges where they have established partnerships.
The platform finds the best prices from different exchanges and gives users competitive rates to conduct their trades. This unique approach guarantees the safety of customer assets and also enables swift and efficient transactions, making it an appealing option.
Digital Surge Pros and Cons
Digital Surge boasts an array of remarkable advantages that set it apart from other cryptocurrency exchanges. However, this platform also has noticeable shortcomings. The section below summarizes the pros and cons of this crypto exchange comprehensively.
Pros
- Low trading fees: Digital Surge’s trading fees are competitive, with maker fees starting at 0.1% and taker fees at 0.2%. The trading fees are pretty competitive compared to many other cryptocurrency exchanges.
- Wide range of cryptocurrencies: Digital Surge offers trading in over 100 cryptocurrencies. This is a broader range of cryptocurrencies than many other exchanges.
- Good security: Digital Surge uses various security measures to protect its customers’ funds, including two-factor authentication and cold storage.
- 24/7 customer support: Digital Surge provides 24/7 client support via email and live chat. This allows users to get help whenever needed.
Cons
- Not available in all countries: This exchange is not available in all countries. This is because some countries have regulations that make it difficult for cryptocurrency exchanges to operate.
- Customer support can be slow: Some users have reported that customer support at Digital Surge can be slow. This is a problem, as it can be frustrating for users who need help quickly.
- Limited Trading Features: Experienced traders may find Digital Surge’s trading features and tools somewhat limited compared to other crypto exchanges offering more sophisticated technical analysis and trading strategies.
Digital Surge Exchange Review: Unique Features
Digital Surge has emerged as a prominent player in the crypto space. This trading platform is home to several impressive features that cater to the diverse needs of its users.
From impressive trading options to portfolio management, let’s discuss the most prominent features of the this exchange.
Mobile App Convenience
The Digital Surge app is a user-friendly and free application designed to enable seamless cryptocurrency trading on the go. Available for both iOS and Android devices, the app offers a simple user interface, allowing clients to buy and sell crypto effortlessly.
Moreover, it provides an array of convenient features, as listed below.
- Real-time market data: Customers can access real-time data on multiple markets for all cryptocurrencies supported on Digital Surge.
- Order tracking: The application allows users to track open orders and see their status.
- Digital Wallet Management: Clients can manage a Digital Surge wallet on the app.
- Notification settings: Users can customize their notification settings to receive alerts about market movements and other important events is possible.
Related Article: CoinTracker Review: Is this Crypto Portfolio Tracker Safe?
Pay bills with Bitcoin
Paying bills with Bitcoin on Digital Surge is a simple and convenient process that empowers users to utilize their cryptocurrency holdings for daily expenses.
Paying bills using Bitcoin on Digital Surge typically involves using a Self Managed Super Fund (SMSF), and the steps below will help you to pay bills with Bitcoin:
- Visit Digital Surge’s website, click the Your personal wallet link on the navigation bar and choose Digital Surge wallet or any other supported external wallet.
- Scroll to the Pay bills with Bitcoin Section and tap the Learn More button.
- Click the Get Started Button and create your account.
- Complete the verification process by uploading a government-issued ID and a selfie, as Digital Surge requires.
- Deposit Bitcoin into your Digital Surge account by transferring it from another crypto wallet or purchasing it directly on the platform.
- Navigate to the Menu icon on your Digital Surge dashboard and select the Pay your bills option.
- Select the Pay BPay bill option.
- Choose the biller you wish to pay from Digital Surge’s supported options, which include utilities, telecom providers, and credit card companies.
- Enter the bill amount and provide your biller’s details. Additionally, input your Bitcoin address, ensuring your Digital Surge account can process the payment to your chosen biller.
- Review the payment details to ensure accuracy, then confirm the payment.
Once reviewed and confirmed, the payment will be processed efficiently, allowing you to conveniently settle your bills using Bitcoin on Digital Surge.
24/7 Customer Support
The Digital Surge team prides itself on owning an excellent customer support team, ensuring users receive assistance whenever needed. With a solid commitment to providing the best personalised customer support experience, the platform makes customer support accessible 24 hours a day, seven days a week.
How to reach Digital Surge Customer Support?
Digital Surge provides comprehensive options to contact customer support. To reach Digital Surge Customer Support, you can contact them via live chat, accessible directly from the website or mobile app. For urgent inquiries or immediate assistance, this feature is highly recommended.
Additionally, email support operates round-the-clock, ensuring assistance is available at all hours. However, keep in mind that response times for email support may be longer compared to live chat. For those who prefer a direct conversation, phone support is aslo available during business hours.
Yield Farming
Yield farming on Digital Surge is an innovative and lucrative method of earning passive income through cryptocurrency investments. As a decentralized finance (DeFi) practice, yield farming involves providing liquidity to liquidity pools on the platform.
By doing so, they contribute to the platform’s liquidity and facilitate smooth transactions for other users. In appreciation of their participation, yield farmers are rewarded with attractive yields, typically in the form of additional tokens or interest earned.
The process is facilitated by smart contracts, ensuring security and transparency throughout. Digital Surge facilitates yield farming on several different DeFi protocols. Here’s a summary of them.
- Curve: Curve is a decentralized exchange that specializes in stablecoins. Providing liquidity to Curve generates rewards paid in CRV, the platform’s native token.
- Aave: Aave is a decentralized lending protocol. Yield farming on this platform earns farmers rewards through the AAVE token.
- Compound: Compound is another decentralized lending protocol. Investors who provide liquidity to Compound earn COMP tokens as their reward.
Portfolio Tracking
Portfolio tracking on Digital Surge is a valuable tool that allows users to monitor the performance of their cryptocurrency investments in real-time, aiding them in making informed decisions.
With this feature, Digital Surge enables clients to automate their crypto monitoring efforts, saving time and often improving crypto-related income. Below are other benefits that come from using the tracker.
- Price alerts: Users can set price alerts so that they are notified when the price of a cryptocurrency reaches a certain level.
- Report generation: The portfolio tracker generates reports that show portfolio performance over time.
- Profit and loss tracking: Users can track profit and loss for each cryptocurrency in their portfolio.
More impressive than that is that Digital Surge offers the portfolio tracker for free. To get started with it, users only need to create an account on Digital Surge, link it to the portfolio tracker, add the cryptocurrencies they wish to track and begin monitoring their portfolio’s progress with ease.
Related Article: Delta Portfolio Tracker Review in 2023: Good or Bad?
Digital Surge Review: Supported Assets
Digital Surge supports an extensive range of cryptocurrencies, providing users with a diverse selection of their investment preferences. As a prominent cryptocurrency exchange, it offers trading opportunities for numerous well-known digital assets, such as the ones listed below.
- Bitcoin (BTC)
- Ethereum (ETH)
- Litecoin (LTC)
- Tether (USDT)
- Binance Coin (BNB)
- XRP (XRP)
- Cardano (ADA)
- Dogecoin (DOGE)
- Polkadot (DOT)
- Solana (SOL)
- Avalanche (AVAX)
- Terra (LUNA)
- Cosmos (ATOM)
- Shiba Inu (SHIB)
- Chainlink (LINK)
- Uniswap (UNI)
- Polygon (MATIC)
This exchange also supports Gaming Finance (GameFi) tokens such as:
Digital Surge Review: Trading Fees
Digital Surge implements a competitive and transparent fee structure to provide users with a cost-effective trading experience. The platform employs a maker-taker trading fee model, wherein makers who provide liquidity to the order book are charged lower fees than takers who place orders matched with existing orders.
Traders on Digital Surge pay maker fees as low as 0.1% and taker fees beginning at 0.2% for spot trades. On the other hand, margin trades generate a maker fee of 0.09% and a taker fee of 0.15%. A standard network transaction fee also applies.
Digital Surge Deposit Fees
Digital Surge does charge deposit fees for fiat currencies. The fee varies depending on the accepted payment methods. For example, the depositing fee for AUD via POLi is 1.5%, while it is 0.5% via bank transfer.
Digital Surge Deposit Methods
- Bank transfer: Digital Surge supports bank transfers in AUD, USD, and EUR.
- POLi: POLi is an Australian online payment method that accepts crypto payments directly from your bank account.
- PayID: PayID is an Australian payment method that allows you to make payments by entering your phone number or email address.
- Credit card/Debit card: Digital Surge supports credit cards/debit cards from Visa and Mastercard.
Digital Surge Withdrawal Fees
Digital Surge does withdrawal fees for withdrawing crypto. The fee varies depending on the cryptocurrency that you withdraw. For example, the withdrawal fee for Bitcoin (0.0005 BTC) will be different from withdrawing ETH (0.004 ETH).
Digital Surge Security: Is Digital Surge Safe?
Yes, Digital Surge is safe. The platform is regulated by the Australian Securities and Investments Commission (ASIC) and employs multiple security features for comprehensive protection.
Two-factor authentication (2FA) is implemented, requiring users to input a code from their phone, in addition to their password, during login, providing an extra layer of security.
To minimize risks further, most user funds are stored in offline cold storage, which keeps them offline and isolated from the internet, significantly reducing vulnerability and potential security breaches.
Additionally, Digital Surge prioritizes data security through SSL encryption, ensuring that all website traffic is encrypted, making it arduous for hackers to compromise sensitive information while users browse the platform. With these stringent security features, users can confidently trade and transact on Digital Surge, knowing that state-of-the-art measures protect their assets and data.
Alternative to Digital Surge
For those seeking alternatives to Digital Surge, the cryptocurrency exchange landscape offers various platforms catering to multiple trading preferences and needs. Each alternative exchange has unique features, fees, and supported assets, allowing users to choose the platform that best aligns with their trading goals and preferences. Let’s analyze the best alternatives to Digital Surge.
| Fees | Security | Liquidity | Features | Country availability | |
| Digital Surge | Maker fee: 0.1%, Taker fee: 0.2% | High | High | Spot trading, margin trading, and staking | Australia |
| CoinSpot | Maker fee: 0.1%, Taker fee: 0.1% | High | High | Wide range of cryptocurrencies | Australia |
| Swyftx | Maker fee: 0.6%, Taker fee: 0.6% | High | High | Wide range of cryptocurrencies | Australia and New Zealand |
| Binance | Maker fee: 0.1%, Taker fee: 0.1% | High | Very high | Wide range of features and cryptocurrencies | Worldwide |
| Kraken | Maker fee: 0.16%, Taker fee: 0.26% | Very high | High | Advanced trading features and margin trading | Worldwide |
| Coinbase | Maker fee: 0.4%, Taker fee: 0.5% | High | High | Wide range of cryptocurrencies | Worldwide |
Related Article: Swyftx vs CoinSpot (2023): Fees, Security and Supported Coins
Conclusion
Digital Surge is among the most notable crypto trading platforms. Although the platform’s fees are marginally higher than other exchanges, its comprehensive feature set makes it an attractive choice for cryptocurrency traders seeking a regulated and secure platform.
This Australian crypto exchange boasts various competitive spreads for spot trading, yield farming, margin trading, portfolio tracking, and staking. It is regulated by the Australian Securities and Investments Commission (ASIC), emphasizing its commitment to client security and policy compliance. Additionally, it has a helpful customer service team and 24/7 client support.
In our final verdict, we highly recommend Digital Surge as a promising choice for investors seeking a regulated, secure, and feature-rich trading experience.
Frequently Asked Questions
1. Is Digital Surge trustworthy?
Yes, Digital Surge is a trustworthy and reputable platform in the cryptocurrency industry. It has gained positive feedback from users and maintains a strong reputation for security and reliability.
Additionally, this exchange implements industry-standard security measures to protect users’ assets, making it a reliable choice for trading cryptocurrencies.
2. Can I withdraw from Digital Surge?
Yes, you can withdraw from Digital Surge. This crypto exchange provides users with the functionality to withdraw funds from their accounts.
To initiate a withdrawal, log in to your account, navigate to the withdrawal section, and follow the provided instructions. Please note that always prioritize security measures to safeguard your assets during transactions
3. Is Digital Surge an exchange?
Yes, Digital Surge is a trustworthy digital currency platform. It can be seen as one of the best crypto exchanges in Australia that allows users to buy, sell, and trade various cryptocurrencies.
Known for its user-friendly interface and robust security measures, This platform has gained popularity among crypto enthusiasts as a reliable exchange for trading digital assets
