MoonPay Review (2024): Fees, Pros & Cons, and Sign-Up Guide.

Suppose you are interested in buying and selling cryptocurrencies conveniently and quickly. In that case, you may have heard of MoonPay and its affection for the cryptocurrency industry. This is a fintech company that offers a payment gateway for crypto transactions.

With MoonPay, you can buy and sell over 100 cryptocurrencies and non-fungible tokens (NFTs) using various payment methods, such as credit cards, bank transfers, Apple Pay, and SEPA.

But what is MoonPay, how does it work, and what are its features, fees, pros, cons, and alternatives? In this MoonPay review, we will answer these questions and help you decide if MoonPay is the right option for you.

Key Takeaways:

• MoonPay is a payment service that allows users to buy and sell cryptocurrencies with fiat currencies using credit or debit cards.
• MoonPay does not offer advanced crypto trading tools and methods like cryptocurrency swapping, margin, and futures trading.
• The fees for using MoonPay services are from 1% to 4.5%, based on the payment method, currency, and amount.

What is MoonPay?

MoonPay is a platform that lets you buy and sell crypto and NFTs with fiat money. It started in 2019 to make it easy for everyone to access crypto and NFTs. You can choose your preferred payment methods, such as credit or debit card, bank transfer, Apple Pay. 

MoonPay also has high security, global compliance, and simple integration with many crypto exchanges and wallets. It supports over 100 cryptos and NFTs and works in more than 160 countries.

The platform has joined forces with top players in the crypto space, such as Trust Wallet, OpenSea, and Bybit. It wants to be the gateway to Web3 and decentralized apps (dApps).

MoonPay Pros

• Easy Crypto Investing: You can buy crypto and NFTs in minutes. No prior knowledge is needed.
• Top-notch security: The payment details and personal information are encrypted, and all their products are built with security and privacy in mind.
• Integration: It can be integrated with many wallets, exchanges, brands, and marketplaces, creating the easiest buying experience for crypto assets.
• Multiple payment methods: You can pay with your preferred methods, such as credit card, bank transfer, Apple Pay, or Google Pay.

MoonPay Cons

• High Fees: They charge a fee of 4.5% for credit card purchases and 1% for bank transfers, which may be higher for some users.
• Availability: It is unavailable in some countries or regions, such as China, Iran, and North Korea, and some states in the U.S (Louisiana and the Virgin Islands)
• No Storage System: MoonPay does not offer cryptocurrency storage. You must have your wallet or exchange to store and receive digital assets.

MoonPay Review: Key Features Explained

1. Simple Trading Process

Purchasing cryptocurrency through MoonPay is easy. To begin, you just need to go to their website and click the “Buy crypto” or “Sell crypto” button.

Now, you can choose the amount of fiat currency you want to spend and select your preferred cryptocurrency to buy or sell. There will be minimum price slippage because the price updates every 10 seconds. You can choose your preferred payment methods, like cards, bank transfers.

MoonPay will monitor the payment and send your crypto or NFT to your place in minutes. Please remember that you must provide your crypto wallet address, as MoonPay does not offer crypto storage services. You can also see the details of your transaction.

2. Crypto Wallet and Exchange Integration

MoonPay also works with many crypto wallets and exchanges, making it easier for you to access Web3 world. It offers crypto on-ramp and off-ramp for many companies.

You can buy crypto and NFTs from your favorite wallet or exchange app without leaving the platform. This makes it simple and convenient for your crypto trading. Here are some popular supported platforms.

MoonPay Supported Crypto Exchanges:

• Bybit
• Gate.io
• OKX
• BingX
• Changelly
• Uniswap
• 1inch DEX
• Bitmart

MoonPay Supported Crypto Wallets:

• Trust Wallet
• MetaMask
• Zengo Wallet
• Ledger Wallets
• Exodus
• Bitcoin.com

MoonPay also offers buying and selling of Non-fungible tokens (NFTs). This app easily handles NFT transactions with multiple blockchains such as Ethereum, Polygon, Solana, etc.

MoonPay Supported NFT Marketplaces:

• OpenSea
• ImmutableX
• Sorare

3. All Major Payment Methods Supported

MoonPay supports all popular payment methods to buy and sell crypto and NFTs. Also, based on where you are and crypto-related laws in your country, you might use different credit or debit cards or pay through your local bank account.

MoonPay Supported Payment Methods for Non-US residents:

• Credit or debit card (including MasterCard, Visa, and Maestro) 
• Apple Pay
• Google Pay 
• SEPA and SEPA Instant (EUR accepted countries) 
• UK Faster Payments (GBP accepted countries)
• YellowCard (Nigeria).

MoonPay Supported Payment Methods for US residents:

• Credit/debit card (including MasterCard, Visa, and Maestro) 
• Apple Pay
• Google Pay

Note: You can only use credit or debit cards (including MasterCard, Visa, Maestro, and American Express) for buying NFTs.

4. Feature-filled Mobile App

The MoonPay app lets you buy and manage crypto and NFTs on your phone. It works on both iOS and Android devices. You can also use the MoonPay mobile app to access other dapps or NFT marketplaces.

Key Features of MoonPay Mobile App:

• Top up your wallets: You can easily add money to your wallets or crypto exchanges with different payment options.
• Multi-network support: You can pick from over 100 crypto and NFTs that the MoonPay app supports. The app lets you access various blockchain networks like BNB Chain, Polygon, Solana, and more.
• Seamless App Interface: MoonPay collaborated with many Web3 companies to launch its app, including MetaMask, Uniswap Foundation, Fox Universal, and Alo Yoga. Hence, the app has a user-friendly interface and is suitable for beginners. 

5. Customer Support

You can reach MoonPay support anytime through its help center. There, you can find FAQs, send a request, or chat live with the support team. You can also email MoonPay at support@moonpay.com.

MoonPay has a good customer support team. Trustpilot gives MoonPay a 4.2 out of 5, based on over 75,000 user reviews that like its ease of use, responsive customer services, and wide crypto selection. 

6. NFT Checkout

MoonPay NFT Checkout is a service that lets you buy and sell NFTs with a card in minutes. The NFT Checkout makes it easy to enter the NFT market without getting crypto first or going through a complicated verification process.

Key features of MoonPay NFT Checkout:

• It supports any blockchain, such as Ethereum, Solana, Polygon, and Tezos. You can choose these networks for your NFTs.
• MoonPay has high card approval rates because it treats NFTs as digital goods, not crypto. This means less trouble and more conversions for your users.
• It pays sellers in USDC, a stablecoin that is fully backed by the U.S dollar. You can get your payments quickly and safely without worrying about price changes.
• You do not need ID verification for NFT purchases up to $7500. You can skip the long KYC process and buy NFTs with just a few clicks.
• The NFT checkout feature is a plug-and-play solution that you can add to your website, app, or project. You can change the look and feel of the checkout to match your brand.

7. MoonPay Hypermint

MoonPay HyperMint is a platform that lets anyone make and sell their own NFTs. You can freely design your own NFTs and decide how to sell and share them. 

HyperMint also helps you with marketing, analytics, and support. It supports different blockchains, like Ethereum, Polygon, and Flow (not yet launched), to grow the Web 3 community.

You can also integrate the Hypermint NFT API into your system or app and make your own NFT collection by managing tokens, royalties, NFT metadata, access lists, and other rich features at scale.

MoonPay’s Fees: How Much Does it Cost?

The transaction fees vary depending on the payment method and currency. Here are the buying/selling fees:

Fees for Buying Crypto on MoonPay

Fees for Selling Crypto on MoonPay

Note: The blockchain network also charges a fee for each transaction. It is not MoonPay’s fee. It changes based on the network congestion. You can see it in the widget before you sell.

MoonPay Supported Cryptos

MoonPay supports more than 100 cryptocurrencies, depending on the region. Here is a list of some of the coins and tokens that MoonPay supports:

• Bitcoin (BTC)
• Ethereum (ETH)
• Bitcoin Cash (BCH)
• Cardano (ADA)
• Chainlink (LINK)
• Chiliz (CHZ)
• Compound (COMP)
• Cosmos (ATOM)
• FLOW (not supported in Canada)
• Axie Infinity (Except for New York and Texas)

You can see the fully supported coins list here.

MoonPay Security: Is MoonPay Legit?

MoonPay uses the best security methods to protect its users’ data and money. Here are some of the ways they do that:

• They use AES-256 encryption to lock all the data they collect from users. This is a very strong encryption that banks and governments use, too.
• They also use multi-factor authentication (2FA) and role-based access control to ensure that only the right people can see the data.
• MoonPay works with trusted payment providers that follow the highest security standards, such as PCI-DSS and ISO 27001. They do not keep any payment details on their servers.
• Their security team monitors the platform for harmful or strange activities and uses machine learning and behavioral analysis to stop and prevent fraud.
• MoonPay teamed up with the security community to keep testing and improving the security of their platform. They have a bug bounty program that pays ethical hackers who find and report problems on their platform.

MoonPay Alternatives to Consider

MoonPay Sign-Up Process: How to Use it?

Step 1: Sign in with Google

Anyone with a Google account, which is most of MoonPay’s users, can now sign in faster. You just need to select the “Sign in with Google” option and choose your Google account. You can also enter your email manually.

Step 2: Navigate to Dashboard

After you confirm your email, you’ll be taken to the main dashboard. It has a simple and easy navigational dashboard. You can see all the information, such as the conversion rates, crypto prices, and trending NFT collections.

Step 3: Select your desired cryptocurrency

You’ve got a wide selection of over 100 different types of digital money that MoonPay can handle, including popular ones like Bitcoin, Ethereum, and Dogecoin.

You get to decide how much fiat currency you want to use or how much digital assets you want to buy. It will also show you the network fee and processing fee. Now you can click “Continue”.

Step 4: Verify your Identity

You need to verify your identity before using MoonPay to buy and sell crypto. This step is to follow global rules and prevent fraud and money laundering. You must provide personal information, such as your name, date of birth, address, and phone number.

You must also upload a photo of your IDID document, such as your passport or driver’s license. MoonPay uses advanced technology to verify your identity quickly and safely.

Step 5: Choose a payment method

MoonPay offers different ways to pay, like using your credit card or debit card, sending money from your bank, or using Apple Pay. You can pick the best way, depending on your location and what’s accessible.

You can also check how much it costs and what you get in return for using different payment methods before you buy something. Now, you can complete your order by entering your crypto wallet address.

MoonPay will process your payment and send the crypto to your wallet in minutes. You can track your transaction on MoonPay’s website or app.

Conclusion: Is MoonPay Worth it?

To summarize the MoonPay review, MoonPay is a standout choice for making payments in cryptocurrency and NFTs. It provides users with a smooth and secure experience, accepts various payment methods and currencies, and connects with popular wallets and platforms.

However, it does have some downsides. There are fees associated with transactions, and the rates depend on how you pay, what currency you use, and where the money goes.

There are limits on how much you can buy or withdraw, depending on where you live and how you’ve verified your identity. Additionally, in some places, MoonPay may not be available due to legal rules or technical issues.

Despite these challenges, MoonPay continues improving its service and features to make customers and partners happy. When dealing with cryptocurrency and NFTs, MoonPay is a worthy and dependable brand name for your journey.

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MoonPay Review: FAQs

What is Moonpay used for?

MoonPay is used for crypto payments. You can buy and sell various cryptocurrencies, such as Bitcoin, Ethereum, and more, with different payment options, such as cards, bank transfers, and mobile wallets.

It also supports NFTs, which are unique digital assets on the blockchain. MoonPay works with many apps and websites that offer crypto or NFT services, such as wallets, exchanges, marketplaces, and brands.

Is MoonPay safe?

Yes, MoonPay is safe. It encrypts the user data and follows the best data protection practices. It also follows global regulations and has licenses in many countries, such as the UK, Estonia, Lithuania, and the US.

MoonPay uses advanced fraud prevention systems and checks the identity of its customers to stop money laundering and other illegal activities. It also works with trusted crypto providers and custodians to ensure the security of the funds.

Can I get my money back from MoonPay?

No, you cannot get your money back from MoonPay unless there is a technical mistake or a legal reason to do so. This is because crypto transactions cannot be reversed once it is completed.

However, it aims to provide excellent customer service and solve possible problems. Suppose you are unsatisfied with their purchase or have any questions. In that case, you can contact MoonPay’s support team via email or live chat.

Where is MoonPay based?

MoonPay is a global company that operates in more than 160 countries. Its headquarters is based at 801 Brickell Ave Ste 800, Miami, Florida, 33131, United States.

Is MoonPay licensed?

Yes, MoonPay is licensed in many countries where it provides its services. For example, MoonPay has an EMI license from the FCA in the UK, a VCSP license from the FIU in Estonia, a PIPI license from the LBLB in Lithuania, and an MTL from various states in the US. It also follows the local digital asset laws and regulations of each country where it operates.