Chase Bank, a subsidiary of JPMorgan Chase, is set to impose restrictions on cryptocurrency-related transactions for its customers in the United Kingdom starting October 16th. This decision comes in response to a surge in crypto-related fraud and scams, aiming to protect customers and their finances. While some customers have expressed concerns about the limitations on crypto use, Chase is determined to prioritize safety and security.

New Restrictions from JPMorgan’s Aimed at Protecting Customers

Jpmorgan'S Chase Bank (Source: Pymnts)
JPMorgan’s Chase UK Bank (Source: Pymnts)

Chase Bank has announced its plan to restrict cryptocurrency transactions in the United Kingdom, citing an alarming increase in fraud and scams associated with digital assets. Customers will no longer be able to use their debit cards or conduct outgoing bank transfers for crypto transactions, starting from October 16th. The bank spokesperson stated that customers attempting crypto-related transactions will receive declined notifications.

The decision is rooted in data from Britain’s fraud reporting agency, Action Fraud, which reported a year-over-year increase of over 40% in U.K. consumer losses due to crypto fraud as of May 2023. The total losses surpassed £300 million ($365 million). Chase’s spokesperson emphasized their commitment to safeguarding customer funds and cited the rise in crypto scams targeting U.K. consumers as the primary reason for implementing these restrictions.

Read more: JPMorgan Developing Blockchain-Based Deposit Token: Bitcoin Reaches $26,000

Mixed Reactions from Customers

Some JPMorgan’s Chase customers expressed dissatisfaction upon receiving the news about the upcoming restrictions. Many users took to social media to voice their concerns, suggesting that these measures were overly restrictive and impeded their freedom to use cryptocurrency. Some critics likened the restrictions to banning computers because fraudsters use them, with one Bitcoin enthusiast humorously suggesting a return to pen and paper.

Read more: FOMC Keeps Crypto Market Calm as It Maintains Interest Rates


Chase Bank’s decision to restrict cryptocurrency transactions in the United Kingdom, set to take effect on October 16th, is a response to the increasing incidents of crypto-related fraud and scams. Despite mixed reactions from customers who feel that their crypto freedom is being curtailed, Chase maintains that these measures are essential to protect its customers and their finances. With a user base exceeding 50 million worldwide, these restrictions will impact approximately 2% of its total users, primarily in the U.K., where the user base will reach 1 million by September 2022. Chase’s priority remains the safety and security of its customers in an evolving digital financial landscape.

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